This letter is to thank form the bottom of my heart for a job well done.
I dealt with the kindest customer service representative I have every spoken with and she listened attentively to the issues I was having with my dentist and then corrected the issues I was having.
Member - Pat M. Lindenhurst N.Y.Rita in your office is truly a very considerate, caring woman she deals very effectively with the public.
In my opinion she is an asset to Sele-Dent, Inc. many times people take the time opportunity to complain about staff. So, I decided to call and write so that she would be acknowledged for all the good work she does.
Member - Ken O. Palm Beach, Fl.This is a letter of praise for one of your representatives we know only as "Tracy".
She truly is an asset to your company and represents Sele-Dent, Inc. in a professional, dedicated manner. Whenever we have dealt with Tracy regarding claims or etc. she has always not only rectified the matter promptly but also always confirmed the action taken with a simple call to our office. She is appreciated by my office and I can only assume many others with such a job well done.
Provider - W. Ortiz DMD NY, NYI would like to take this opportunity to tell you how significantly appreciative I am for all of your help and concern regarding my dental care.
Your immediate action and choice of dentist was excellent they were knowledgeable and compassionate about their work and for me that is what counts. Thanks again.
Lori. S. Land o’ lakes, New JerseyThe treatment and care of my family received from your service made me to send this note of thanks.
I used a discount dental service before yours. I had a very tough time getting my children to see a dentist...who am I kidding I did not want to go either. Your site made it easy to find a great doctor we all like. My wife and I couldn’t be happier!! Thank you again, I have and will continue to refer people to Sele-Dent, Inc.
Discount Member - Joe S. Denver, Co.I had just retired to Arizona from New York and had no idea how to find a dentist for me and my husband.
I was told of your service by a woman who lives in my new community and decided to contact your office and ask some questions; well I was very pleased to have a nice woman answer all my questions and concerns helping find my new dentist. I could not be more satisfied. Being retired I have to watch my spending, your prices fit my budget nicely. Thank you so much.
Discount Member - Kristy R. Scottsdale, AzJust had to email your company and say thank you for your program my daughter is away at college.
She is no longer on my dental plan and your plan was just what we needed she can have all the work she needs to have done and it is not going to break the bank. She enjoys her Dentist as well. Outstanding service. Thank you.
Discount Member - Jackson D. Raleigh, NCI wish to commend the high level of performance of your employee Rita.
She addressees our needs, problems and requests with attention, speed and courtesy, while demonstrating an exceptional level of professionalism, competence, and caring. When I need special attention for my office, I know that Ricca will assist in any way she can. You are fortunate to have such an individual as your employee, and I encourage you reward her accordingly.
Provider DDS C. Caravana, NYI am writing this letter to acknowledge two of your employees. I do not know their last names.
They are truly professional and understanding and always caring. The first person is “Paul”. I mailed in claims forms but also included my personal savings bankbook. When I got home from my errands he had called and said he had my bankbook. I did not even know it was missing. He immediately put it in the mail and I received it today. He is my “hero”. The second person is “Joy”. She was very understanding and caring about some of my claims. She patiently listened to me, gave me directives to follow. She “unscrambled” my dilemma. Please acknowledge these two people- they are such a plus to your organization.
N. Constantino, West Sayville NY